She describes herself as a communicator who uses her people skills to train and coach her clients, whether on customer services or practical English as a second language. "I'm not a teacher but a coach. I focus on my client's needs, it's not about me. My sessions are practical, very interactive and enjoyable, I believe in the Direct Method, English-English, no translation".
Born in New York, partly raised in Latin America, she feels her multicultural upbringing had a lot to do with her passion for travel and intercultural relations. She obtained a Bachelor’s Degree in Economics from Newton College in Boston, MA, and was certified in Public Relations, in Madrid, Spain, though her true vocation is communications. While in Spain she discovered a passion for TOEFL language training as an instructor for executives, specializing in immersion courses and eventually, as a coordinator of academic exchange courses in the US and the UK.
Rates may vary according to distance, level and specific requirements.
There's a 24 hour cancelation policy. If cancelled after, a 50% charge will apply.
Customer Relations Manager | Vacation Living LLC January 2019– March 2020
Overlooked all aspects related to services for guests including front desk, concierge, problem resolution and group sales. Followed up reviews on Google, Expedia.com, Booking.com.
ELS Instructor| Talk International September 2015 - January 2019
ELS instructor for Miami Center and Corporate division. Assigned to all levels, including business English for both groups and one on one classes. Duties: class planning, final exam preparations, scoring, assisting school director with pedagogical material assessment and center extracurricular activities.
Five Star Quality Care, Stratford Court August 2014- July 2015
Assistant Director of Activities, Assisted Living: encouraged resident participation, according to different level of
Alertness; follow up: vendors (entertainers, volunteers).P/T at reception, escorting residents, directing visitors, etc.
Director | Inlingua March 2009 – August 2013
In charge of overall sales, operation and administration of the Tampa Center reporting directly to the Company’s Head Office in South Florida. Duties: international and domestic program sales, SEVIS compliance coordination, teacher class assignment, student admissions and orientation, problem solving, faculty and staff supervision, new policies implementation (as assigned by the Director of Programs and Professional Development at head office).
Additional Professional Experience Abroad
Director International Academic Program | Interway, S.A., Madrid, Spain
Managed overall operation of a Spanish student exchange program (400 students), with AISE, a US student exchange programs organization in U.S. Carried out as liaison between parents, program representatives in U.S.; supervised logistics involving placement with families and relocation of students, available for problem solving 24/7.
TOEFL Instructor/Assistant Director/Sales Representative | Linguarama, S.A., Madrid, Spain
English instructor specialized in immersion programs for executives and general group classes in Madrid and England (summer program). Other responsibilities: as head of the English Department and eventually, Assistant Director: student evaluation and placement, class scheduling, teacher training. As sales rep, marketed the company’s language schools in England and traveled frequently to participate in ongoing training programs.
Education and Credentials
Graduate Studies in Public Relations, Centro Superior de Estudios Universitatios, Madrid, Spain
B.A. in Economics, Newton College, Newton, MA
TOEFL trained at Linguarama, Madrid headquarters and Train the Trainer course University of Kent, Canterbury, England.
Proficient with Outlook, MS Office, Excel and Power Point
Noraida was a great teacher, she help me to improve my Resume and also she was a hugue support preparing my recomendation letter for enroll me in my Master Degree. She is organized, she prepare the class in advance and she is really take care in the student achivement.
Noraida is one of the most trusted individuals I have had the pleasure of coming across. She is a friend and a co-advisor to my own business. She is reliable and will tell you how to improve your life and your skills to reach full potential in both areas. A true asset to anyone and everyone.
She's quite experienced, dedicated, and very peofessional in the classroom. I had the honor to work in the same school with her for a while and can assure she's one of the few dedicated teaching professional you might want to have on board.
Noraida is a very passionate teacher, knowledgeable, thoughtful, resourceful, and able to manage cultural differences. She teaches with patience and knows exactly what each student needs to learn English as a second language.
Great teacher!!! I met Noraida 3 years ago, she has a wonderful method to teach English it help me a lot to improve my grammar !!!
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|at her home||at your home||By webcam|
|1 hour||Not available||$35||$35|
|5 hours||Not available||$150||$175|