The food and beverage industry is one of the oldest and most widespread industries in the world.
The scope of this industry is ever so wide-ranging, covering cafes, cafeterias, delis, bakeries, food manufacturing and transportation services, and much more.
Working in this industry can entail preparing, packaging, transporting, and serving food. The highest-paying jobs within the sector depend on several factors.
Packaging food is generally based in factories and involves physical labor and working with machinery like most manufacturing jobs. Employees must take food safety and sanitation standards into consideration.
Food preparation work can include simple tasks such as making juices or coffee to highly skilled chefs in a Michelin star restaurant.
Chef education requirements generally include some training in food preparation and culinary management.
But many food preparation jobs do not necessarily require any qualifications for chefs and allow you to learn as you work. Employees may, however, be required to obtain a Food Handler Certification.
Food serving work typically involves working behind the counter at fast food joints, cafes, or a waiter's capacity, bringing food to the customers' tables.
It's crucial to have excellent customer service skills, memory, and organizational skills for this kind of job. You will also need to handle cash, so basic arithmetic skills are required.
Delivery work may entail restaurant delivery and transportation of packaged food and beverages in trucks.
However, in this blog, we will be looking at the operational standards and protocol for food serving and preparation, such as the working hours and leave schedules and what employees can expect from their employers.
Most employees in the food industry must wear uniforms when they are in service. The responsibility lies on the employer to provide and maintain the uniforms.
They must also pay the cost of buying the uniform and cannot demand a deposit or deduct the uniforms' price from the employees' wages.
The employees and employers may agree that the cleaning and maintenance charges of the uniforms will be reimbursed later.
Chefs are generally expected to wear a white uniform as per industry standards. You will learn the requirements for becoming a chef in your culinary training program or as you progress in your journey.
In case of leave, it is considered good to inform the employer as soon as possible, so they make alternate arrangements.
After employees are employed for 12 consecutive months, they are entitled to two weeks of paid leave.
The employees must take their vacation within the 12 month period during which they earned it, in periods of one or two weeks.
If employees are working under daily wage, they must be paid for two hours at the minimum per day, even if they may have worked lesser hours.
Suppose the work is suspended for unpreventable reasons, such as a power failure or harsh weather. In that case, the employee can receive two hours of pay or the actual hours they worked, depending on whichever value is more significant.
This is called minimum daily pay, and it's applicable even if the employer ends your shift voluntarily.
For example, the restaurant may be experiencing a slow night with no customers, for which the employer sends you home. However, they will still have to pay you for two hours' worth of service.
However, if the employees are sent home for their own fault, such as showing up to work intoxicated, they are not liable to be paid for that minimum two-hour period.
Employers cannot reduce the annual vacation pay even if they paid the employees bonus or sick pay or granted a vacation more than the minimum.
If the employee is terminated or quits before taking their annual vacation, they will receive whatever holiday pay accrued since they joined or took their last leave.
Like any other industry, careers in the foodservice industry also include overtime if they work beyond the standard working hours.
A typical workday consists of eight hours, with a standard workweek having 40 hours. If the number of hours worked by the employee exceeds this, they are entitled to receive overtime.
The weekly and daily overtime is calculated separately.
An employer is entitled to make employees work overtime as long as they pay the overtime wage rates. However, the overtime hours must not be excessive or put the employees' health at risk.
The hours of service are posted clearly by the employer. This includes when work is supposed to start and end and when employees are entitled to breaks.
Some restaurants start their morning shifts at 6 am and end at 2 pm, with employees getting a meal break at 10 am.
However, since the food industry does not depend on a fixed inflow of customers, with some periods of the day being busier than the others, shifts may be changed accordingly.
Work schedules may be developed with different starting and ending times for additional employees, subject to change in the service demand, with some days being busier than the others.
Employees are entitled to half-hour meal breaks after working five hours consecutively. However, in case of employees are made to work during the break, they must be paid for it.
Generally, employees prefer to take a short break in between a customer rush, and they may often have to cut short their leaves to deal with new orders. However, that is just how the food industry works.
Another work schedule arrangement for careers in the foodservice industry is the split shift pattern where employees work for some hours, take an off for another few hours, and then resume work during the same day.
The employees must finish for the day within 12 hours of the time they began their shift.
For example, dishwashers may come in at 7 am, work till 11 am, and then take a break, resuming work from 4 pm till 7 pm.
However, under no circumstances are employers permitted to make their employees work excessive hours.
Another working arrangement used in the foodservice industry is the flexible work schedule. Under this, employees may work more than eight hours in one day yet still stay within the standard workweek limits.
For example, employees may work for four days a week, in which they serve 10 hours each day.
In this case, they are not liable to be paid overtime. Thus, this work arrangement can be beneficial for both employees and employers.
Employers may avoid paying overtime and schedule their opening hours and shifts quickly, while employees can make do with one less day of work. This flexible work schedule can even work weekly.
What Does A Chef's Job Entail?
You might be wondering what a chef's job entails and what their duties are?
As a rule, chefs are responsible for creating recipes and menus, complying with food regulations, planning event menus, maintaining kitchen staff, and, most importantly, preparing meals.
However, the chef's duties are divided between head chefs and sous chefs in larger restaurants, depending on the position.
The head chef is at the top of the hierarchy and is responsible for overseeing the kitchen operations. They are not involved in hands-on kitchen work, which is generally delegated to lower chefs.
The next in line are the sous chefs who serve as the assistant to the head chefs, and they are responsible for overseeing the hands-on work. Following them are line cooks, prep cooks, and other cooks.
Kitchen responsibilities vary depending on the position, with head chefs focusing more on creative work, such as planning menus and handling events.
In contrast, sous chefs oversee the daily food preparation and kitchen operations.
Chefs do not generally need formal education, but culinary training and certifications can help their career advancement. Typically, the top chefs all have formal training in their field.
Culinary training programs allow students to improve their skills in the kitchen and include training on how to manage and order inventory, plan menus, plate food, and take care of food sanitation.
Most programs include internships and place students in commercial kitchens for some hands-on training under professional chefs.
For careers in foodservice, the American Culinary Federation offers credentials for chef positions, such as sous chefs, head chefs, and others. However, it can be hard to meet these certification requirements, taking months and years.
Lastly, chefs must also learn to be aware of food standards and safety regulations and keep their kitchen and pantry up to par with these industry regulations.
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