As one of the top tutoring platforms in the United States and worldwide, students and tutors trust Superprof to help them learn in over 1,000 subjects. Present in more than 80 countries, the platform has helped millions of tutors launch their own businesses. Students subscribe to contact tutors and arrange lessons, while tutors create profiles to offer their services.
Countries
What Is Superprof?
Superprof is a global tutoring platform that ranks among the top tutoring platforms in the US and worldwide. Superprof offers the most comprehensive platform for students of all ages to learn online or in person, as well as for professionals across all sectors to offer their tutoring services; with a presence in more than 80 countries, you'll find:
🧑🏼🏫 Engaged tutors from all over the world
👨🏾🔬 A wide repertoire of subjects with great option, whether online or for face-to-face lessons
💻 A platform where students' progress is constantly monitored, resulting in unique effectiveness
There was a gap in the market that we were able to fill, thanks to technological advances that made online lesson search and delivery more effective. When we got started, in 2013, tutoring (and Superprof) was mainly an academic pursuit. School students were struggling under their academic load, and Superprof tutors were available to help them succeed in the classroom.
How Does Superprof Work for Students?
Are you ready to take your grades to the next level or test out a new hobby? In just a few quick minutes you can set up your Superprof account and start learning with one of our expert tutors today!
Creating an Account
If a student wishes to connect with a Superprof tutor, they must set up an account (it's free). When they set up their account, they are notified of Superprof's terms and services as a subscription platform that provides access to millions of tutors worldwide.
The step-by-step process to create an account at Superprof as a student and book a lesson in a few minutes is:
Step 1
Click on "Log In" at the top right of our main website (Superprof.com), and you'll see the "Sign up" link at the bottom of the pop-up window
Step 2
Create your account from your email address, your Facebook account, or your Google account. Depending on the method used to create your account, you'll be asked to enter your First and Last Name
Step 3
Choose a password
Step 4
Go to your profile and add your city in "My Account"
Step 5
Start your search
Finding and Contacting Tutors
The most effective way to use your Superprof subscription is to take your time carefully combing through Superprof tutor profiles until you have three to five profiles that match what you are looking for.
While academic tutoring remains popular, Superprof offers tutors in a diverse range of subjects and skills. There's something for everyone from arts and crafts to cooking, music, professional development, and even sports and fitness.
- Arts and Crafts: You can learn about painting, drawing, sewing, knitting, sculpture, crochet, etc.
- Cooking: Tutors can teach you how to cook or prepare specific cuisines. You can also learn more about nutrition and eating healthily.
- Music: Private tutors have long been the best option for learning music theory or learning how to play a musical instrument like the piano, guitar, or drums.
- Professional Development: On Superprof, you can find a tutor to help you with your career. Whether this is through upskilling in your current job or life coaching to help you change careers, a tutor could help!
- Sport and Fitness: While you wouldn't call somebody teaching sport and fitness a tutor, you can train with a sport or fitness coach through the Superprof website.
These are just a few examples of the areas where tutors on Superprof can help.
Understanding the Student Pass
We provide a service committed to serving both tutors and students. The Superprof student pass subscription is the payment fee to access and contact a tutor, and it is $49 per month.
We are a subscription service that charges students a monthly fee for as long as the pass remains active.
Once you initiate contact, your subscription goes live, and Superprof will withdraw your monthly fee from the payment method you provided when you started your subscription.
Once you connect with the right Superprof tutor for your needs, you may agree to take your partnership off the Superprof platform by cancelling your subscription. You will still have access to your Superprof account and your tutor - and still be responsible for paying their fee, but you won't be charged for your subscription anymore.
YOUR STUDENT PASS
$49
With a Superprof Student Pass, you can look for any type of tutor and learn beyond school hours or work hours.
🎓 1001 subjects available
🔎 Unlimited search
🌎 Contact people from around the world
Arranging Lessons and Payments
As a student on Superprof, once your lesson request is accepted, you can message the tutor on our site or use your preferred method (messaging, phone, or email) to arrange your lesson.
For the payment of your lessons, you have two options available: private offline payment, using a method agreed upon between you and your tutor (cash, check, bank transfer, etc.) and online payment via the Superprof lesson booking system.
While your Student Pass is active you can book the first lesson through our system too and use the online payment system; the tutor will receive a notification once you've sent this information.
- Propose a lesson
- Offer up to three availabilities (the tutor will select only one if available)
- Choose the date, time, and location of the lesson
- Choose the method of payment
If the tutor is not available, they can suggest new dates. It will then be your turn to accept their proposal. You and your tutor can also decline proposals if you cannot find an arrangement.
To learn exactly how it all works, book a pack of lessons, edit or cancel a lesson, or check what the subscription rates are in your area, check out our full description of payments and charges on Superprof.
Superprof has embraced all manner of subjects and disciplines and welcomes tutors of all types to teach them. It’s a platform for anyone interested in personal development, not just getting through an academic level.
Superprof for Tutors
Suppose you have the right skills and want to teach students or clients. How exactly does the Superprof website work for tutors?
As a tutor on the Superprof website, you don't work for Superprof. Instead, Superprof provides a platform and website where tutors and students can find one another. A tutor, teacher, or coach advertises their service through their online profile on the platform. Students looking for a particular subject or skill can search on the platform for face-to-face or online tutoring.
Setting Up a Tutor Profile
Superprof provides a platform for tutors to advertise their tutoring services and arrange lessons with the best students. Creating their profile is free, and you can upload up to 5 ads. Superprof has a member support team ready to help you with anything from setting up your profile to giving advice on how to set up your business and teaching schedule.
Besides that, Superprof publishes a blog that includes topics relevant to current education trends, as well as current interest topics that may tie in with tuturs' areas of speciality.
Step 1
Visit Superprof.com and click on "Become a Tutor"
Step 2
Decide which subjects you would like to teach
Step 3
Create your tutoring advertisement describing your teaching approach
Step 4
Add a description and a photo of yourself
Step 5
Add your location and your lesson fees
Step 6
Launch your ad and start tutoring!
There is no subscription fee required for any tutor. Having your own page, uploading your video, receiving all your reviews, plus full customer support for any questions you may have about becoming a tutor or improving your ad, is completely FREE.
Managing Lessons Requests
With Superprof, private tutors can manage their requests and receive feedback freely. Tutors' contact information is never sent to students, except when the teacher accepts a lesson request. The process to connect with students goes as follows:
What Kind of Tutoring Can You Offer?
Tutors on the Superprof website are entirely in control of their service. Superprof is the platform where they can advertise and showcase their service. You can choose what subject you teach and how you teach it.
You can teach over 1,001 different subjects on Superprof!
Typically, tutors will offer face-to-face tutoring and/or online tutoring. They can offer these to individuals or groups.
You know how to teach your subject, but academic subjects usually translate better to online tutoring than practical or hands-on subjects. Still, we've seen many talented tutors teach almost anything you can imagine online.
Payment Structure and Earnings
As a tutor, you can get paid through Superprof. There are two options: Off-platform payment (together with the student, you can choose the payment method that suits you best) and online payment (through our fully secure payment platform). PayPal is currently the only method that is supported for receiving payments via Superprof US).
Some web-based tutoring companies treat their tutors like any other brick-and-mortar company: directing their every effort, instructing them on what to do, and how many hours to work. With Superprof, your money is your own, as is your time. And you get to pick the students you feel you can best serve, all while providing the support they need.
How Can I Make My Superprof Tutor Profile Stand Out?
The best profiles on Superprof are those that are most transparent, enriched by reviews from students the tutors had before joining, as well as those from new students they gain through the platform. Here are some tips to help your profile inspire more confidence:
| Tip | Advice |
|---|---|
| 👩🏼🏫 The quality of the photo | Add a front-facing photo with a white background and a smile; the quality of the photo is something students notice in the first three seconds of their search, so it's incredibly important. |
| 🎥 Add a video | Add a video where you explain the basic concepts of your class in detail. This way, at first glance, the student will know if their expectations are likely to align with what you teach. |
| 📝 Free lesson | Offer a free 20-30 minute lesson. This will establish the foundation of your relationship, allowing you to understand each other's goals and common ground. The free lesson is an invaluable element for tutors in the long run, as students won't just request another lesson —they'll be willing to invest in a package of lessons with the person who took the time to get to know them. Discover with your pupil how Superprof works together. |
| 🥇 Reviews and Recommendations | Add as many reviews and recommendations as you can. When you complete your profile ask former colleagues and past students to send you a recommendation; once you complete your first lesson, ask the student for a review, both will add up points to your profile. These testimonials are the foundation that supports Superprof and its community. |
Superprof's Business Model: How Does Superprof Make Money?
Our business model gives tutors maximum flexibility and allows students to choose the best teachers for more than 1,001 subjects on a single platform.
In short, what Superprof does for tutors is vastly different from that of a standard tutoring outfit: teachers can set up their profiles for free and upload a limited number of ads; those who wish can subscribe to the Premium Pass for a fee, which gives their ads higher visibility.
Our business model also includes a Student Pass subscription, which allows students to message tutors for the duration of the subscription. This fee is not tied to an individual tutor's rates, and the payment is fully processed only after a tutor accepts the initial lesson request.
It's difficult for a business to distribute equal benefits to every facet of its business, but by providing tutors and students with maximum flexibility in their choices, Superprof manages to strike that balance.
Benefits of Using Superprof
For Students
📩 Students can consult all tutor ads for free
📝 Students can send lesson request and message all or as many tutors that match their needs
👩🏼🏫 The student chooses their tutor; Superprof does not assign the tutor
🌎 The choice is not limited to those available in their immediate area.
📝 Superprof provides students with access to millions of Superprof tutors from around the world
🪪 Tutors who must upload verifiable credentials before the platform allows their profile to go live
A Student Pass at Superprof allow you to:
Reinforce your learning in any subject outside everyday lessons
Improve your level to get more competitiveness and develop your critical thinking skills to a top level
Develop new skills in areas like art, sports or leisure
For Tutors
👨🏻🏫 Tutors can set their rates and determine how many hours they are comfortable working
📆 Tutors can accept a lesson request, message the student and manage their payment for the lesson all through our platform
📩 Once the tutor accepts a request, they can communicate directly with the student to schedule the first lesson. If they're not available, they can also refuse
🙋🏼♀️ Tutors may also select their students; the Superprof platform does not meddle in how any Superprof tutor conducts their business
📝 Tutors have up to 72 hours from receipt of a lesson request to respond to the student
📆 Tutors can schedule a lesson or a pack on the platform
➡️ Receive and send feedback:Not only can the student leave a review for the tutor, but the tutor can also leave one for the student.
Is Superprof Free for Tutors?
Sharing your knowledge at Superprof is free. Creating an ad, managing your lesson requests, messaging students once a request is accepted, and reviewing studetns who have contacted you through the platform. If you acquire the Premium Subscription, you have other benefits such as: No commission on the funds from your lesson or packs, more visibility for your ads, and statistics to improve.
Can I Cancel My Student Pass Anytime?
Yes, of course. On your dashboard, on the "Student Pass" click the "Suspend" button. If your Student Pass has expired and you wish to subscribe again, contact a new tutor and send your request.
Can I Use My Student Pass for Sports, Arts, and Leisure?
Once you have your Student Pass, use it to discover all the subjects available on Superprof! From this abbreviated list, you can guess that, if a skill can be taught, there's a good bet you'll find a Superprof to teach it. We have millions of tutors available around the world to teach:
At Superprof, we have people of all ages discovering their hidden talents and paving new paths in their lives through activities linked to well-being, artistry, or personal development. At all ages, extracurricular activities help us to:
- Increase self-esteem and confidence
- Develop our social skills
- Achieve new goals on a personal success level
- Prepare for new challenges
- Find a good work-life balance
Benefits of Private Tutoring in the ChatGPT Era
Even with the advent of artificial intelligence and the various learning models it can offer, Superprof remains an essential tool in the learning journey—the human side for a student seeking personalized guidance that cannot be found in a group class or that everyday life - due to time or flexibility - does not allow.
Artificial Intelligence helps teachers plan their lessons, make them more interactive by creating video or audio materials almost instantly, and find new ways to approach students.
From the learner's perspective, it can enrich the learning experience by comparing different sources, getting precise answers, and gaining new insights on the same topics, all in a single result.
Both are increasingly using ChatGPT, but the connection between them, the debate, the accuracy or inaccuracy of a concept, and especially the development of critical thinking skills are what a Superprof class helps to clarify, particularly in an academic lesson.
As a student, having a private tutor for academic purposes can help from the beginning of the school year to not fall behind; letting tutoring lessons run to the last minute will decrease effectiveness in passing any subject successfully, as the time the student has to adjust to the tutor, set goals and work gets considerably reduced.
For students looking to increase their chances of gaining admission to the most prestigious institutions, Superprof is the perfect way to pave the way and secure new, better opportunities for their future.
Summarize with AI:
Did you like this article? Leave a rating!
Loading...
Hello
Do I need to pay student pass plus hourly rate?I dont understand, why do i have to pay before I meet the tutor.How it works?
Hello Katarzyna! Thank you for your comment. Yes you will need to purchase The Student Pass for $49 to have access to our expert tutors on Superprof. Once you have found the right tutor for you, you can discuss your tutor’s rates for each lesson.
Hi, I’m trying to make a profile as a French teacher, I’ve already made some steps but I’m stuck with my address. I come from Serbia, and I’m not sure if an American adress is required. Best regards. Ivan
Hello Ivan! Thank you for your interest in Superprof! Unfortunately, you will need an American address, but you can sign up as an online tutor. For more information please reach out to hey@superprof.com.
Since it is 69 per mth, does it mean it will get debited monthly. How doea this work?
Hello Anne, Superprof is a monthly subscription of $49/month. If you have any additional questions please reach out to our customer care department at hey@superprof.com.
Please explain, for the benefit of both the student and the professor, how the instructor is paid.
Hello David, tutors can get paid by students in person after their lessons or use their preferred online payment application if they prefer not to go through Superprof’s platform for payments.
I like the way the article addresses both potential students and tutors. Very informative. Quick read. Thanks
Thank you for the comment, Sherra!
Hi,
I was not aware this is subscription as it was not explaining during the process very well. I would like to refund for $49 that was charged on my credit.
Hello Luna. I apologize if there was any confusion during the sign up process. We are happy to offer our assistance. Please reach out via email to hey@superprof.com, our team will be eager to assist you in resolving any issues with your account. Your satisfaction is our top priority, and we are here to help uncover the root of any concerns you may have.
Love the business model you’ve set up! As a professional educator with my own tutoring business, I know that identifying serious students (and families) can be challenging. I’ll need to do a bit of research myself, but this looks like a welcome addition to my business!
Hello Tim! Thank you for the positive feedback!
Dmth ne si mesues duhet te paguajm tarfi apo nxenesit se nk po e kuptoj sic duhet
Hello Mariglena! The Student Pass is a subscription service for students, it allows them to search and find the tutor that best matches their goals and requirements.
I was not aware of the 49 dollar charge, I also was not contacted back from the email. This along with not being contacted back by any tutors I requested. I have since deleted one of my accounts I need to make sure I will not be charged in the future. There is no icon to click to remove my card so it appears your company holds my information. This has been the most frustrating and fraudulent business concept.
Hello Cecily! A member of our team will be reaching out to you shortly via email to help you resolve any issues.
I agree. I had an initial response from a teacher, then nothing,,.and they were the only reason that I proceeded with the process. So now I have spent money for nothing. I’m feeling slightly embarrassed about the whole thing to be honest.
Hello Kylie. I apologize that you had troubles finding a tutor. Please reach out to our customer care department via email at hey@superprof.com and they will be happy to resolve any issues.
Excellent… answers all my immediate questions and many that I hadn’t considered. One I now need to ask: do tutors need to pay so much a month ?
Hello MaryAnne! Our tutors are able to set their own rates for their tutoring lessons.
I would like to sign up as a tutor. It’s what I have been wanting!
Hello Tyrese! You can sign up to become a tutor on our platform easily by clicking on tutoring jobs and filling out the required information. You can also send an email to hey@superprof.com if you need anymore help.
Please how do I pay to superprof for the amount received so far from my student.
I shall be glad if the info is avail to me.
Kind regards.
Uche
Hello Uche! Thank you for reaching out. For any issues or questions please contact our customer care department at hey@superprof.com.
To Whom It May Concern,
I am a private tutor who teaches K – 5 reading. Very simply, if I were to list on your platform and get students from it, what would I owe you in terms of payment(s) and when would said payment(s) arise? Thanks
Hello Brandon! Thank you for reaching out! If you would like to become a tutor on Superprof, the only fees that would occur as a tutor would be if you want to process your tutoring invoices with us or pay for a premium placement for your advertisement. Otherwise, it is free for tutors to use. Additionally, there is tutoring for all ages and traffic for reading. For more information please reach out via email to hey@superprof.com and we are happy to help!
…and by way of follow up to my previous comment, the term, “prof,” in your company name seems to suggest that your platform is geared toward college tutoring and up. Do you get a lot of traffic re: K – 5 reading tutoring? Thanks again.
Informative article. I am an educator with four certifications and am interested in tutoring.
Thank you for the comment, Keri! If you would like to become a tutor with Superprof, all you need to do is sign up on our platform by clicking tutoring jobs and filling out the required information. Additionally, if you would like further assistance, reach out to us by email at hey@superprof.com.
I thought I was entering payment info for the teacher not a subscription. I didn’t see anything about a subscription until I got an email about my payment. COMPLETE BS.
Hello Sarah, thank you for reaching out. For any issues or questions please contact our customer care department via email at hey@superprof.com.
I want to cancel my subscription. please guide me how to do that.
Hello Kalapi! We’re sorry to hear that you would like to cancel your account. In order to cancel your account, please go to your account settings and click on the cancel account button. For any further issues or questions please contact our customer care department at hey@superprof.com.
How do we know if the tutor accepted the time frame?
Hello Veronica! If a tutor accepted your proposed time frame you should receive a confirmation email and see the requested course in your Superprof account.
Es excelente propuesta de trabajar con Superprof
Thank you for your comment, Rene!
Hi, I’ve been charged $69 for the monthly subscription instead of $49. Why?
Thank you
Hello Anna! A member of our team will be reaching out to you shortly. It does look like you are signed up on the Australian Superprof site where the Student Pass is $69, whereas the US price is $49 per month.
How do I cancel my Superprof student pass subscription?
Hello Shahriar! We’re sorry to hear that you would like to cancel your account. In order to cancel your account, please go to your account settings and click on the cancel account button. For any further issues or questions please contact our customer care department at hey@superprof.com.
Hello,
I am an ordinary university student in Canada. I want to keep in touch with any tutors freely through the Supeprof website. However, I’m confused because I found that my Mastercard had been charged for the Student Pass.
Do I have to sacrifice the cost of the Student Pass every month if I want to keep free contact with any tutors all the time?
Thank you for your patience
Hello Andrew! If you want to contact your tutors for free, you can do so outside of the Superprof platform. For any further issues or questions please contact our customer care department at hey@superprof.com.
Hedllodd,
Today I just signed up. I would like to use the services with superprof and am looking for a photography tutor for thismonth.
I did not want to be charged for the following. month so I decided to cancel at this time, to prevent being charged again.
I hope I will still be able to retain services for the full month as I have yet to connect with any photography tutor.
Thanks for your help,
Lori
Hello Lori! Thank you for signing up with Superprof! You have access to your account for 30 days after signing up. If you have any further questions please contact our customer care department at hey@superprof.com.
Hello
Can a Lebanese citizen work at your company?
Also, I have the experience need, though I am not graduated from the teaching department.
Hello Mohamad! Yes, you can become a tutor on Superprof. To become a tutor, you can sign up on our platform easily by clicking on tutoring jobs and filling out the required information. You can also send an email to hey@superprof.com if you need additional help.
Hello, I would like to make sure of an important thing.
I am a current Math, physics and chemistry teacher.
If I live in Lebanon and do not have a UK bank account, can I be able to receive payments?
Is it possible to tutor students using your platform?
Please advice
Hello Vanessa! Thank you for your comment! You can reach out to our customer care department via email at hey@superprof.com and they will be happy to answer your questions.
Hello I’ve been learning french with tutor for more that a month now but got charged 19 euros for the super prof passeleve.
I read that after finding a tutor I only have to pay them and don’t need an active subscription to keep learning french.
If this is true can I cancel my passeleve subscription and get a refund?
Hello Elisabeth! If you want to contact your tutors for free, you can do so outside of the Superprof platform. For any further issues or questions please contact our customer care department at hey@superprof.com.
Hi, I am an educator with over a decade of experience, teaching in person (to groups and individuals of all ages) and recently taught online under a two year contract. I am very interest in being part of the teacher-tutor Superprof cohort. It mentions on this page that, “Tutors can also get help getting started from our member support team. The team will walk you through creating a workable tutoring schedule, teach you how to create a successful tutoring service, and provide ongoing support for any questions or issues.” I would like to set up that conversation please. Can you please advise next steps to schedule such a meeting at the earliest time?
Hello Brenda! Of course, please contact our customer care department by sending an email to hey@superprof.com and they will be happy to help you start tutoring with Superprof!
Hi. Would appreciate if you can be more upfront about student payment. Its not very clear. Also, I had to pay 58CHF instead of 49$. Can you please clarify why?
Hi Shailly! It looks like you are registered on our platform in Switzerland. If you would like to register on the US website, please reach out to our customer care department at hey@superprof.com.
Hi
I’m confuse should I have to pay every month payments for superprof $69
And I pay for tutoring to
Hello Sada. It looks like you are signed up on the Superprof Australian platform which is $69 a month, instead of $49 in the US. If you want to contact your tutors for free, you can do so outside of the Superprof platform. If you have any further issues or questions please contact our customer care department at hey@superprof.com.
How can I join this platform as a tutor
Hello Sara! To sign up as a tutor please visit Superprof.com and click on tutoring jobs to fill out the required information. If you need additional help, please contact our customer care department at hey@superprof.com!
Good morning. Please refund my account. I have not used you all. Because no one could assist me. Please cancel my subscription now. Please do not draft any more funds from my account.
Thank you
Good morning Jacqueline! I’m sorry to hear you would like to cancel your account, our customer care department will be contacting you via email shortly to help you.
hi.
do i need to pay $49 every month? even if i not looking for a teacher anymore?
how do a cancel the monthy subscription once i found the teacher?
Hello Tairisis! If you want to contact your tutors for free, you can do so outside of the Superprof platform. In order to cancel your account, please go to your account settings and click on the cancel account button. For any further issues or questions please contact our customer care department at hey@superprof.com.
I am being charged a monthly fee. When I spoke to a person on the phone initially, they shared there was a one time fee though I got charged a second fee last night. How to I cancel the subscription? How do I get my money back for the charge last night?
Hello Rick! I’m sorry you are having some issues, a member of our customer care department will be reaching out to you via email.
I’m wondering how I can, as a tutor, bring more students to my profile.
Hello Brian! You can promote your profile on social media to help increase traffic by copying the URL of your tutoring ad. If you would like to learn more tips on how to improve your ad positioning please reach out to our customer care department at hey@superprof.com.
How do I cancel the initial student subscription once I’ve found tutor?
Hello! We’re sorry to hear that you would like to cancel your account. In order to cancel your account, please go to your account settings and click on the cancel account button. For any further issues or questions please contact our customer care department at hey@superprof.com.
If I want 2 or 3 tutors do I pay more than one subscription?
Hello Xavier! You only need a single subscription, and then you’re free to connect with as many tutors as you’d like. 😃
I was not aware of the charge. Please reply to my email and proceed a refund
Hello Khanh! A member of our customer care team will be reaching out via email to discuss this issue.
I am extremely angry right now! You have been charging me for months! I never authorized these charges and I want an immediate refund!
Hello Vickie! A member of our customer care team will be reaching out via email to resolve any issues.
If I subscribe and find a tutor that I’d like to continue using do I need to continue to subscribe month after month to continue to utilize their services?
Hello Michael! If you continue to meet up with your tutor through our platform you will need to continue the subscription, otherwise you can meet with your tutor outside of the Superprof platform. If you have additional questions please reach out to hey@superprof.com.
منصه حلوه ومفيده تساعد الطلاب
Thank you for your comment!
Відмініть підписку
I still dont understand the student pass.I pick a tutor to work with–I pay $49.Say I work with that same tutor for 3 months,am I charged $49×3?
Hello Steve, thank you for your question. You will need to pay for the monthly Student Pass if you plan on having an active subscription and contacting tutors. If you prefer to work with your tutor outside of the Superprof platform, you can do so without the Student Pass. For more questions, please reach out to our customer care department at hey@superprof.com.
Sehr geehrte Damen und Herren von Superprof ! ich habe auf Ihrer Plattform für mich einen Lehrer für Saxophon Unterricht gesucht und gefunden. Ich habe im Nov. 2024 eine Abbuchung über meine Mastercard i.H., von 29,- Euro bestätigt. Ich benötigte allerdings seither keinerlei weitere Hilfe von Superprof mehr, habe allerdings festgestellt , dass mir nach wie vor in jedem Monat seit dem Nov. 2024 ein Betrag von 29,- €uro von meinem Mastercard Konto abgebucht wird. Ich möchte diese Zahlung hiermit per sofort stornieren. !!! Was muss ich außer diesem Schreiben tun, um diese laufenden Abbuchungen zu kündigen ! Ihrer NAchricht bitte per E-mail an meine u.a. E-mail Adresse entgegen sehend ! Mit freundlichen Grüßen Ing. Hannes G. UNTERBERGER , A 4040 STEYREGG-Plesching, Am Pfenningberg 4 b
Thank you for your comment! A member of our Austrian customer care department will reach out to you via email to resolve this issue.
What if it doesn’t work out with the tutor do I have to repay the $49 to contact a different one?
Доброго дня
Відмініть ,будь ласка ,підписку
Я не займалася з репетитором
Hello! If you have any questions regarding your account, please reach out to our customer care department at hey@superprof.com. Thank you! 😊
Hello Superprof. I have emailed you on this as well.
I want to get a refund please on the Student Pass. First, because your platform didn’t say I was gonna pay $49. It gave me an impression that I’m booking for my tutor for the fees she’s charging. This is not a good model. I feel like I got scammed.
You could have put up a disclaimer before the payment proceeds that these are your conditions.
Please process my refund.
Many thanks!
Hello Charmaine. I’m sorry you would like to cancel your Student Pass, a member of our customer care department will be reaching out to you via email to resolve any issues.
Hi,
I’m trying to make a profile as an online tutor, and I’ve already completed some steps, but I’m stuck with the location. I live in Pakistan, and I’m not sure what I should write since Pakistan is not listed. Could you also let me know which payment methods are available for tutors in Pakistan?
Hello Talia! Thank you for your interest in Superprof! Unfortunately, you will need an American address to sign up at Superprof.com. For more information please reach out to hey@superprof.com.
Clarify what you mean by subscription fee of $49 monthly, please .Does this mean that if I.am.accepted.by.the tutor I chose, I will pay for the tuition package and also $49 during my contract with the tutor?
2. If the tutor I contact does not accept me, will Superprof return my $49?
Thank you.
Hello Tamunosa! Our subscription fee is $49, giving you access to thousands of tutors on Superprof, but allowing you to cancel anytime. If you have any additional questions please reach out to our customer care department at hey@superprof.com.
Can’t find they app on my IOS AppStore.
Hello Noble! You can access Superprof online or in the App store. If you need additional help please reach out to our customer care department and they will be happy to assist you. 😁
Online Quran teacher
Teacher tuote