Congratulations! A student has sent you a lesson request, and we have sent you an email and/or SMS to let you know.
Superprof will inform you by email and SMS. So remember to your set your notifications. Make sure your notification are set up correctly (
Manage my notifications).
Accepting a request
Go to your messages and click on “Accept”.
You can then communicate directly with the student to schedule the first lesson.
Refusing a request
If you're not available, click on "Refuse" from your "My Messages" tab.
You can leave a personalized explanation for the student:
- Click “Decline” twice
- Then select “Other”
- Write your message, then validate it!
Respond quickly, as this is highly appreciated by students!
If you've accepted or rejected a request in error, contact our team at
hey@superprof.com.