Arabic Language Instructor ( Middle Eastern and North African Dialects). .. .

Soumaya's resume

WORK EXPERIENCE:

Augusta, GA, United States
ARABIC LINGUIST INSTRUCTOR (with different dialects):
FOREIGN LANGUAGE TRAINING USING GOVERNMENT /CONTRACTOR DOCUMENTATION:
Deliver foreign language training utilizing provided assessment plans, instructor guides, and student material. Interact with
course developers and curriculum managers to assist with design and the implementation of training. Teach Immersion
Strategies Observation (ISO). Write, listen to and read target languages in clear and concise grammar and pronunciation.
Conduct consecutive, accurate translations and interpretation of on-going conversation and activities. Collaborate with a
team as required. Interact with course developers, curriculum managers, government instructors and contractor instructors
to assist with the design and implementation of training. Supplement instruction with a contemporary authentic material.
Devise curriculum, lessons, and assessments to ensure coverage of vocabulary, grammar and culture.
-Defense Language Proficiency Test (DLPT) at 4+
-Deliver instruction via interactive synchronous and asynchronous learning activities.
-Ensure all course delivery meets standards in Associate Directorate of Education and Training (ADET)
Instruction I-04.
TAILORING APPROACHES BASED ON LEARNING STYLE :
Tailor approaches in accordance with student learning styles and strategies. Produce idiomatic translations of nontechnical
material using correct syntax and expression from Modern Standard Arabic to English or vice versa, and offer expertise
and translation in Iraqi, Levantine, Palestinian, Maghrebi, Algerian, Tunisian, Egyptian dialects, Middle Easter and North
African Arabic and French.
TEACHING METHODS:
-provide constructive feedback on student progress to the government, ensuring all learning assessments correlate with
or directly support unit/topic/course objectives.
-having short, targeted discussions about the interesting theme
-sharing images or objects that spark conversation
-watching short videos on art, music, dance, science or another relevant theme
-reciting rhymes, jokes, and poetry
-using music, rhythm, songs, tongue twisters, or a mnemonic device that reinforces the meanings of challenging words
-playing games such as charades that pair an action or gesture with a vocabulary word
-Clap out syllables in longer words
-Practice stressing the correct syllable when speaking.
-Use visual aids such as phonetic spelling, accents over stressed syllables, and color-coding of vowels sounds
-expand students’ verbal vocabulary
-choose writing themes with vocabulary and concepts that reflect their students’ diverse backgrounds
-give students the opportunity to copy a genre they have read
-use teacher-made and student-made word banks for their writing
- The writing process has many forms and permutations. A solid approach for Arabic student’s entails spending more
time in the pre-writing stage. Students brainstorm ideas for writing, referring to their portfolios, journals, or teacher
provided prompts. During brainstorming, they might fill in graphic organizers such as K-W-L Charts, word webs,
mind maps, or basic outlines. This process helps students organize their thinking and also gives teachers a chance to
review gaps in schemas, vocabulary, or grammatical patterns the student might need to fill in to complete the first draft.
BASIC CLASSROOM TECHNOLOGY:
Utilize basic classroom technology, including audio/video/DVD, computer applications, Smart Board and Power Pointe.
DEPARTMENT OF DEFENSE
HUMAN RESOURCES Generalist:
08/2014 TO 03/2016
Fort Gordon, GA, United States
FOREIGN LANGUAGE TRAINING AND TRANSLATION :
Utilized MSA linguistics to communicate in various Arabic dialects, ensuring candidates understood the entire hiring
process. Translated and explained each hiring DA-Form in Arabic for non-citizen Arabic-speaking staff and spouses.
Analyzed foreign language documents and intercepted data.
Served as the Human Resources translator, teacher and mentor to Arabic native speaking staff and families,
teaching educational programs as well as translating HR-related documents.
-Provided liaison services for staff and families to address issues and answer questions.
- Delivered new employee orientation classes in Arabic to ensure comprehension of what Family, Morale, Welfare and
Recreation (FMWR) has to offer as part of the Fort Gordon family.
-Instructed in and translated training materials, including computer and web-based training and classroom-based
instructional materials.
-Engaged in one-on-one mentoring sessions with Arabic native new hires to develop career paths, and explained
the performance and assessment program.
H UMAN R ESOURCE A SSISTANCE :
Delivered human resources assistance and support, including a review of current resumes for candidates and managing
sensitive job offers. Communicated with managers to receive referral lists and interacted with new candidates, providing
assistance in filling out new hire documentation. Performed background checks for the state, DoD PSIP Investigation
(Personnel Security Investigation Portal) and follow-up on results. Completed E-Verify and associated processes of
candidates, including new employee orientation once reports were returned as positive. Reported background check
failures to the post commander for generation of a memo to notify candidates of no hire status. Generated daily/monthly
operations reports. Received and rated applications for employment, preparing referrals and arranging interviews at the
request of management. Wrote and posted job announcements. Completed in- and out-processes of employees, conducted
orientations and interviewed potential candidates for employment opportunities.
-Processed a wide variety of routine and complex personnel actions requiring an in-depth knowledge of
Non-Appropriated Fund (NAF) civilian personnel rules and regulations.
-Provided advice and assistance to employees on the preparation and processing of documents as related to pay,
benefits, permanent change of station moves and other aspects of NAF employment.
-Completed detailed reference checks, scheduled staff training and remained current with US Army Regulations,
including AR215-1, AR215-3, AR215-4, AR215-7 and EEO.
-Monitored resumes received from usajobs.gov, performing first selection processes prior to sending to
management for interview scheduling and recruitment.
-Utilized the Defense Civilian Personnel Data System (DCPDS) to post new positions approved by management
and posted to usajobs.gov.
S OUMAYA B OVAIN Page 3
-Used and retained familiarity with the Army MWR Employee Benefits system, E-Verify system to confirm new
candidate’s employment eligibility, My-Biz+ Employment Verification Tool, Fidelity for 401(k), Electronic
Official Personnel File (e-OPF) for employee profiles, accounts generation and actions updates, Personnel
Security Investigation Portal (PSIP), Army Substance Abuse Program (ASAP) and Family Advocacy Program
(FAP).
A DMINISTRATIVE P ROCESSES AND R ECORDS M ANAGEMENT :
Performed a variety of administrative tasks and assignments. Updated files and communicated necessary information to
management, resolving issues in a timely manner. Input data on candidate benefits, including family members, retirement,
short- and long-term disability and payroll for direct deposits. Maintained the automated personnel database, establishing
and maintaining official folders/files, and managed reports for each new staff member.
-Ensured all personnel records, including I-9 forms, remained within state and federal compliance, and utilized a
more proactive approach in managing regulatory compliance and personnel issues.
-Accurately corrected all personnel records, including I-9 forms, providing advice management on relevant
personnel issues.
-Retained proficiency in MS Office and the AV System for in-processing briefings.
DEPARTMENT OF DEFENSE - ARMY COMMUNITY SERVICE 01/2013 TO 07/2015
Fort Bliss, TX 79916, United States
ARABIC LANGUAGE TRANSLATOR/ CULTURAL ADVISOR:
F OREIGN L ANGUAGE T RAINING U SING G OVERNMENT /C ONTRACTOR -P ROVIDED D OCUMENTATION :
Delivered foreign language training to incoming soldiers and their families. Instructed on processes/procedures of coming
to a new military post. Instructed students on proper body mannerisms, including presence, walking, hand shaking, the
presence of a woman, respect, and social settings, explaining why differences and providing a better understanding of how
American citizens react to various communication and body language.
-Taught soldiers and family members Modern Standard Arabic (MSA) in the US Army Community Service
Program within an Arabic Cultural awareness classes each week.
-Created an Arabic language toolbox for students, designing lesson plans and teaching alphabets, numbers and
frequently used phrases.
-Provided instruction in Islamic holidays and each one’s meaning/significance.
-Explained the difference between the Middle East and North African Arabic languages and various dialects.
-Provided instruction in the correct use of grammar in the Arabic language, the difference between the use of
certain alphabets, gender terminology and how to use correct context in a sentence.
-Led field trips to authentic Arabic restaurants for students to practice the language in real-life settings and
experience culture.
-Utilized Arabic published newspapers and magazine articles for students to read and practice the pronunciation
of Arabic words, and utilized videos for students to listen to and comprehend the language, observing different
dialects.
-Engaged in role play among students for language use practice, assigned individual and group homework,
checked assignments to provide evaluation, adapted teaching materials as necessary, graded tests, and provided
tutoring and counseling in a structured educational environment.
T RANSLATION AND I NTERPRETER S ERVICES , AND P ERSONNEL A DVISORY :
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Served as the Arabic Language translator, interpreter, liaison and cultural advisor to foreign soldiers and their families as
part of the post commander support group to articulate available services by the US Army and local community, and how
to access information and services needed, answering all relevant questions. Provided basic information, including
organization names, telephone numbers, addresses and/or physical accessibility to local military and civilian community
services, including education, life-enrichment and therapeutic services.
-Provided translation for MSA languages/dialects during completion of required training.
-Delivered translation/interpreter assistance to foreign official family members and assisted with on/off base
shopping, as well as serving as a liaison.
-Provided soldiers and family members with pre-deployment briefings, and processed and briefed incoming
soldiers.
A DMINISTRATIVE M ANAGEMENT AND P UBLIC R ELATIONS :
Performed a variety of administrative tasks and assignments. Processed incoming soldiers. Referred participants to other
state agencies or community resources as necessary. Served as the agency liaison. Oversaw public relations initiatives.
Maintained all department files, including protection of sensitive information. Participated in operational reviews,
identifying and focusing on key areas for improvement. Contributed to information exchange and best practices to foster
additional improvement of specific functional areas.
-Represented the organization for a multi-agency effort to assist participants with career needs.
-Worked closely with all agencies with an emphasis on improving program quality, accountability and efficiency.
-Increased awareness through installation events, public speaking engagement and other public relations
initiatives, working closely with leadership to schedule retiring, transitioning and separating military personnel
and families for all program benefits and services.
DEPARTMENT OF DEFENSE 02/2014 TO 07/2015
Fort Bliss, TX 79916, United States
AQUATIC TRAINING CENTER RECREATION ASSISTANT
A DMINISTRATIVE P ROCESSES AND T RAINING :
Delivered diverse administrative support functions for the Aquatic Training Center and training for soldiers going through
rehabilitation and training. Managed a busy multiline phone system. Provided general information regarding
training/services offered by the center, managed scheduling of initial and follow-up appointments in accordance with
established protocols. Operated all office equipment.
-Assisted management in planning, organizing and carrying out events, including the Commander’s Cup Swim
Meet and Polar Bear.
-Directed intake processes for up to 300 soldiers daily, ensuring efficient flow and improving the center’s
productivity.
C USTOMER S ERVICE :
Provided professional representation and managed customer service standards, performing a broad-range of front-office
reception and clerical tasks.
-Greeted and welcomes soldiers to the facility, answering questions concerning use.
W RITTEN AND V ERBAL C OMMUNICATION , AND T ECHNOLOGY :
Delivered outstanding written and verbal communication to ensure comprehension by the diverse audience. Registered
and updated all soldier demographic information on an in-house database system, ensuring all data was current and
accurate, and reporting discrepancies as necessary. Provided data entry support for the organization utilizing in-house
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software, including Rec Track.
ARMED FORCES BANK 01/2014 TO 02/2015
Fort Bliss, TX 79916, United States
PERSONAL BANKER
SALES AND ACCOUNT GROWTH:
Managed personal and telemarketing sales calls. Met with potential customer and business owners to develop new
business. Offered a variety of banking products/services and lending packages, proactively approaching production
location to fit each client’s needs. Identified sales trends and key items to capitalize on business opportunities and develop
strategies to influence business for added profitability. Advised customers on matters pertaining to banking, mortgage
lending and broad-based financial/credit services, and outsource to partners as needed. Ensured customer remained
informed regarding new trends and developments in the local markets, including changing bank rules and regulations.
-Implemented all strategies to generate traffic and integrate creative plans, enabling further sales and account
growth.
-Managed all sales efforts with an emphasis on new business development and customer relations, collaborating
with and developing profitable relationships with individual clients and area businesses to successfully
build/maintain customer loyalty, repeat and referral business.
A DMINISTRATIVE P ROCESSES , M ARKETING AND A DVERTISING :
Planned, coordinated and managed marketing and advertising for personal, business, financial products and bank services
to build and expand market presence for the bank. Prepared all prospective account/loan applications, setting up and
processing all new accounts. Prepared and maintained accounting systems, related records and reports for new and
existing customers.
-Ensured all documents and records were filed in compliance with banking procedures and consistent with
record handling/retention requirements.
T EAM T RAINING AND L EADERSHIP :
Trained new personal bankers in all product sales and services, sales strategies, presentations, selling and closing
techniques. Managed professional development and certification of staff, ensure all enforced standards were met and
maintained.