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Somerville 
$12/h
Unfortunately, this teacher is unavailable
Pending approval
Response Time 24h
Lessons offered by David
  • Individual
The lessons will be held
Taught subjects
  • Basic computer
  • Windows
  • PC
  • Learn to build a PC
Levels
  • Elementary School
  • Middle School
  • Sophomore
  • Junior
  • Senior
  • Advanced Technical Certificate
  • College / University
  • Adult Education
  • MBA
  • Beginner
  • Intermediate
  • Advanced
  • Proficient
  • For children

Computer tech with fifteen years of experience offering lessons in the Boston area

Methodology

I have a great deal of patience and am happy to answer the same question multiple times if necessary. I prefer that the student "drive" to get better acquainted with the subject matter. This helps to reinforce the subject matter and will provide a better learning experience.

Background

I have been an IT professional for the last fifteen years, been building my own PCs since 2001, I am A+ certified and eight of my fifteen years were spent on a helpdesk. I am still learning everyday and enjoy being able to share my experience.

Rates

Rate for online lessons : $12/h
Lessons offered by David
Individual
The lessons will be held
at your home
Taught subjects
  • Basic computer
  • Windows
  • PC
  • Learn to build a PC
Levels
  • Elementary School
  • Middle School
  • Sophomore
  • Junior
  • Senior
  • Advanced Technical Certificate
  • College / University
  • Adult Education
  • MBA
  • Beginner
  • Intermediate
  • Advanced
  • Proficient
  • For children

David's resume

Relevant Professional Experience and Qualifications
NTT Data Services Federal, LLC. System Support Analyst 01/2013 – Present
Assigned to the Volpe National Transportation Systems Center, providing backend services

- Administer McAfee Epolicy Orchestrator 5.1.0 & Endpoint Encryption 7.2.1 software
- Administering and managing Blackberry UEM & GOOD Control servers for mobile devices
- Setup, configure and ensure network connectivity of servers
- Administration of user accounts and services

Actionet Inc. Network/Dekstop Analyst II 05/2005 – 12/2012
Assigned to the Volpe National Transportation Systems Center, providing deskside, remote and phone support to user base of 1200 people.
- Administer McAfee Endpoint Encryption 5.2.12 server and software
- Managing and assigning call tickets for Helpdesk techs
- Setup, configure and ensure network connectivity of workstations and laptops

Lowell Street Tech, IT Consultant 05/2004 –Present
Owner operated IT consulting company offering inhome technical support to clients
- Providing in-home and phone support to clients
- Providing training in Microsoft applications for clients
- Advising on design and expansion of home computer systems

Randstad, Administrative Assistant 05/2004 –04/2005
Assigned as a temporary administrative assistant at Fiduciary Trust Company.
- Providing administrative support for trust officiers
- Performed analysis of Client Services department affairs

Help Unlimited Temps, Inc. 1999 - 2004
Over a period of 5 years completed various long term contract assignments in different industries in the Washington D.C. area such as:

Wilmer Cutler Pickering LLP 2003 – 2004
Administrative Assistant
- Performed external website maintenance

Resources for the Future 2003
Administrative Assistant
- Assisted manager with operations of Finance and Administration department
- Assisted in preparation of proposals for research grants
- Maintained a database with research grant information

Drolet & Associates PLLC 2001 – 2003
Administrative Assistant
- Point of contact for clients
- Tracked and recorded time and expenses for firm
- Office manager/administrative assistant for firm

McKinsey & Company, Inc. 1999 – 2001
Administrative Assistant
- Ran database reports via proprietary reporting software.
- Responsible for populating Access database with purchase information via IT department.
- Audited expense reports and time sheets.
- Tracked and recorded hours for 200+ office staff.

The Education Resources Institute Boston, MA 1994 – 1999
Administrative Assistant
- Assisted collections department with day to day operations

J. Riggings Danvers, MA 1990 – 1994
Manager
- Managed day to day operation of a mens clothing store
- Managed small staff of sales clerks


Levinsky’s Inc. Portland, ME 1985 – 1991
Shift Supervisor/Sales Clerk
- Managed small staff of sales clerks
- Stocked shelves, assisted customers


Technical Knowledge: (be specific)
Operating Systems: Microsoft operating systems
Databases: McAfee Endpoint Encryption database
Help Desk Applications: HEAT, Remedy
Backup Tools: Microsoft backup, Symantec Netbackup 7.6.1
Mobile devices: Palm Treo, RIM Blackberry handhelds, Android handhelds, Apple handhelds
Software: Microsoft Office, Symantec Ghost & Endpoint antivirus, Antispyware programs including Spybot Search and Destroy, Malwarebytes

Working toward an Associates degree at Bunker Hill Community College with expected completion in December 2019

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