I try to esablish rapport with the audience and relate to them . I make the time I spend with them notable by adding insome humor. Breaking down the subject into its lowest common demoninator helps the
attendees to see the subject in a brighter day.
I spent 40 years in sales and management and received many management and sales awards.
For several yeats, I also had my own company where I taught sales and management seminars.
I also taught customer seminars in long term care and assisted living facilities. These classes
were attended by the entire staff in those facilities.
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