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Phoenix 
$19/h
1st lesson free!
Verified profile and diploma
Response Time 24h
Lessons offered by Denise
  • Individual
  • In group
The lessons will be held
  • By webcam
Taught subjects
  • Career coaching
  • Professional training
  • Leadership
  • Job search coach
  • Professional transition
Levels
  • Senior
  • Adult Education
  • College
  • Advanced Technical Certificate
  • MBA
  • Beginner
  • Intermediate
  • Advanced
  • Proficient

Recruiter Expert with 15 years experience in Human Resources emphasis in recruitment.

Methodology

My teaching methodology is to listen closely to the needs of each client without treating them as if their questions are too simple. Each perspective is unique based on individual personalities and learning styles. I apply patience and offer fact-based information.

Background

A Psychology Instructor and expert Talent Recruiter with over 15 years of experience in Human Resources and recruitment. I have an undergraduate degree in Human Resources Management and a graduate degree in Industrial Organizational Psychology. I am frequently invited as a guest panelist to local universities to offer tips on interviewing and career transitions. How can I assist you?

Rates

Rate for online lessons : $19/h
Lessons offered by Denise
Individual
In group
The lessons will be held
webcam
Taught subjects
  • Career coaching
  • Professional training
  • Leadership
  • Job search coach
  • Professional transition
Levels
  • Senior
  • Adult Education
  • College
  • Advanced Technical Certificate
  • MBA
  • Beginner
  • Intermediate
  • Advanced
  • Proficient

Denise's resume

CHICANOS POR LA CAUSA CPLC INC, Phoenix, AZ 2015 - present
Corporate Talent Recruiter (2017 - present)
 Tasked with designing, developing and maintaining the organizational recruitment process including measurement definition and reporting, while taking urgent actions to close gaps
 Business SME, advising management on all areas of recruitment, communicating recruitment training for program managers and developing proposals for recruitment events
 Networking and orchestrating job fairs to promote CPLC jobs, recruit talent and attract local job seekers
 Working consistently to meet the Balance Score Card goals set for the HR department and organization

Key Achievements
 Chose the optimum recruitment channel and source within a restricted budget
 Explored recruitment and staffing market best practices to outline organizational best practices
 Built quality relationships with key leadership internally and externally to build alliances
 Monitored and constantly reduced recruitment process costs by researching, negotiating and proposing external resources to management to achieve recruitment outcome
 Set social media communication strategy for different job profiles and functions in the organization
 Facilitated interviews for key jobs in the organization
 Monitored labor legislation and implemented required changes to retain process compliance

HR Generalist (2015 - 2017)
 Implemented and administered employee policies and provided high-quality advice and service to management on daily employee relations and performance management issues
 Supported the HR Department by implementing programs to help improve the employee experience
 Offered proactive recruitment support and maintained ongoing relationships with employment agencies to ensure the selection of the most qualified candidates
 Conducted employee relations counseling, outplacement counseling and exit interviews and prepared termination and severance letters
 Identified best practices to improve policies and procedures and recommended new approaches, policies and procedures to drive continual improvements in department and service efficiency
 Maintained up to date knowledge of federal and state employment regulations to enforce compliance

Key Achievements
 Coached supervisors through employee relations issues
 Reduced employee turnover by 50% through training, consultation and trust building
 Reduced recruitment time for hard to fill positions
 Conducted quarterly staff training on Conflict Management, Communication and Employment Law

SHIFT OUTSOURCE SOLUTIONS, Phoenix, AZ 2014 - 2015
Director
 Built the business from the ground up, with a team of 2, working with communications, IMTS and legal teams to define brand, design applicant tracking tool, secure contracts and maintain compliance
 Implemented Balance Score Card with staff to set team goals and measure results and led the team in cross functional initiatives
 Communicated regularly with senior team, using dashboards and other tools to convey goals and results.
 Researched company information and attended events to increase visibility and identify opportunities
 Managed operations budget and reported monthly financials to executive team

Key Achievements
 Developed creative strategies to increase quarterly revenues by 15%
 Increased community and business partnerships by 70%
 Led brand evolution, delivering a compelling message within the marketplace, over the competition
 Provided career counseling to job seekers resulting in increased retention rates with client businesses
 Hosted an open house which resulted in 20% job placement
 Exceeded market rates for staffing and negotiated contracts up to 70% for services

SALVATION ARMY, KROC CENTER, Phoenix, AZ 2011 - 2013
HR Site Coordinator
 Conducted onboarding and orientation for over 300 employees and handled all payroll administration
 Developed curriculum and facilitated staff training for managers on professional development, payroll system, employment laws, company policies, change management, employee engagement and salary analysis
 Handled pre-employment paperwork for prospective new hires, including MVD reports, reference and background checks, pre-employment physicals and drug screens
 Maintained records for compliance with outside agencies, internal audits and TSA standards
 Collaborated with Business Service Manager, Center Director and Divisional HR Director to resolve employee relations complaints, concerns, disputes and investigations
 Provided one-on-one coaching to address challenges and motivate staff of all levels to achieve goals

Key Achievements
 Created and executed recruitment plan to achieve start up objectives, serving 800+ community job seekers over a two-day period and also orchestrated a two-day job fair that resulted in the hiring of 160 employees
 Developed strategies to attract and retain diverse talent; 77% results
 Successfully resolved a range of employee relations issues, resulting in a 70% retention rate
 Led initiatives to boost employee engagement through communication, training and a range of initiatives

UMOM NEW DAY CENTERS, Phoenix, AZ 2008 - 2011
Facilitator, Parents Anonymous & Life Skills Training
 Designed and facilitated life skills programs for adult residents, transitioning from homelessness
 Reported participation and overall efficacy of community outreach initiatives and partnered with the corporate PR Team to develop and respond to online content with local relevance

Key Achievements
 Boosted client attendance, performance and completion by 90% with development of Life Skills Program
 Developed curriculum and training for projects such as Parent Guides in response to community issues
 Halved reported incidents on campus through research and design of the “Stop Bullying” project
 Decreased expenses and increased adult education by 60% with strategic community collaborations
 Built relationships with local schools, Chamber of Commerce and charitable organizations and increased presence of Parents Anonymous Networks by 20% through community start up groups in school districts
 Raised clients’ budgeting, financial planning and house cleaning ratings to 70% from below average within one quarter by developing the “Hands-on Experience” Program

Earlier Roles:
XEROX SALES & STAFFING INDUSTRY, Sales and Recruitment Assistant 2004 - 2007
MEDICIS PHARMACEUTICAL CORPORATION, Corporate Recruiting Coordinator 1999 - 2004

EDUCATION & CERTIFICATION

 MA - Industrial Organizational Psychology Studies: Grand Canyon University (2019)
 BA - HR Management: Ottawa University (2002)

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