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$18/h
Unfortunately, this teacher is unavailable
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Response Time 24h
Lessons offered by Dennis
  • Individual
The lessons will be held
Taught subjects
  • Academic English
  • Reading
  • Literature
  • Creative writing
  • Literacy
  • Oral Expression
Levels
  • Elementary School
  • Middle School
  • Sophomore
  • Junior
  • Senior
  • Advanced Technical Certificate
  • College / University
  • Adult Education
  • MBA

B.A. English graduate offering lessons in reading, writing, and presentations to anyone who needs assistance

Methodology

My methodology is to first asses a student's current level of understanding as well as their desired end point. From that I can determine and create lessons to help them reach the goals they have set for themselves or that have been set for them.

Background

I am an engineer with a degree in English Literature. I graduated with a 4.5 GPA in 2009. Since that time I have taught in various situations in areas outside of English directly, but covering groups from 5-25.

Rates

Transportation Fee : $21
Rate for online lessons : $18/h
Lessons offered by Dennis
Individual
The lessons will be held
at your home
Taught subjects
  • Academic English
  • Reading
  • Literature
  • Creative writing
  • Literacy
  • Oral Expression
Levels
  • Elementary School
  • Middle School
  • Sophomore
  • Junior
  • Senior
  • Advanced Technical Certificate
  • College / University
  • Adult Education
  • MBA

Dennis's resume

WORK EXPERIENCE
FIRST CITIZENS BANK, Raleigh, North Carolina
IT Asset Manager | Jun 2015 - Present
• Manage hardware assets across bank environment consisting of over 1500 employees and over 550 locations across the country
• Build processes and procedures for hardware deployment, receiving, destruction, and other functions
• Deploy and help maintain existing hardware in local area
• Built current inventory system within SharePoint
• Represent department to the bank in various positions
Service Desk Representative II | Jul 2014 - Jun 2015
• Confer with customers by telephone to provide information about how to use bank technology or resolve any technical issues
• Keep records of customer interactions as well as actions taken.
• Check to ensure that appropriate changes were made to resolve customers' problems.
• Refer unresolved technical issues to designated departments for further investigation.
INSIGHT GLOBAL, Raleigh, North Carolina
Service Desk Representative | Jan 2014 - Jul 2014
• Answer user inquiries regarding computer software or hardware operation to resolve problems.
• Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
• Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
• Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.
• Develop training materials and procedures, or train users in the proper use of hardware or software.
HCL TECHNOLOGIES, Cary, North Carolina
Help Desk Technician | Aug 2013 - Dec 2013
• Answer user inquiries regarding computer software or hardware operation to resolve problems.
• Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
• Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.


-CONT’D-

EDUCATION
EAST STROUDSBURG UNIVERSITY, East Stroudsburg, Pennsylvania
English Literature, Mar 2009
ADDITIONAL SKILLS
• Asset Management, PITAM
• ITIL v3
• CompTIA A+
• Technical Documentation
• Strong verbal/written communication
• Data Management
• Risk management processes and analysis
• MS Office Suite
• Project Management
• Organization

Activities
• Active in my local church – play in the band weekly; have led small groups; worked in weekly soup kitchen/pantry
• Very active in music both on my own and with others as a writer/producer
• Run a blog since 2014

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