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Mike's resume

OBJECTIVE

Senior QA/test role – Manager, lead, analyst, automation developer – in a forward-thinking company that understands the key role which testing and quality assurance play in helping create superior products and solutions.

AWARDS

Cox Technology Vision Award, 2012
Lucent Team Player Award, 1998

EDUCATION

Georgia Institute of Technology (1979-1983)
Bachelor of Electrical Engineering, with Honors, Co-operative Program
Western Conservative Baptist Seminary (1992-1994)
Master of Divinity, with High Honors, Pastoral Studies/Counseling

TECHNICAL SKILLS

Testing: Test strategy creation, Test planning, System integration, Risk-based testing, Automated testing, Integration testing, System testing, User acceptance testing, Defect tracking & resolution, Services testing, Database testing
Management: Team management, Coaching, Project management, CMMI, Resource scheduling, Budget tracking, Issue / Risk management
Development: Java, Perl, Selenium, Cucumber, UNIX shell scripting, C++, Requirements management, Business analysis, SQL, SVN, XML, SOAP, REST, Eclipse, IntelliJ
Methodologies: Agile, Scrum, BDD, Waterfall
Applications / Tools: HPQC / ALM, Jira, Confluence, IceScrum, MS Word, MS Excel, MS Project, Visio, MS PowerPoint, MS SharePoint
Strengths Finder: CONNECTEDNESS (build bonds that unite different types of people), INTELLECTION (offering new and different ways of looking at problems), IDEATION (thrive in areas of changing priorities and requests), LEARNER (desire to improve and continuously learn)

EXPERIENCE

Self-Employed
2016 – present
Pursued personal interests, both technical and non-technical.

Manager, Accenture, Atlanta, GA
2015 – 2016
Led test strategy and planning effort for integrating applications and processes of an acquired boutique hotel chain into the support systems of a major hospitality company. Managed client and company test effort for major Michigan utility, rolling out ABB Service Suite / SAP upgrade to field support team. Created Test Strategy, work plan and resource loading for master schedule. Managed assembly (string) and system integration test efforts.

Associate Director, EY (Ernst & Young), Alpharetta, GA
2014
Initiated re-direction of automation efforts from QTP-based, post-build regression testing to Selenium/Cucumber-based, in-sprint BDD testing. Led 80-person Audit Transformation (AT) functional test organization responsible for Audit Tool of the Future (ATF) and Research Tool of the Future (RTF), with activities comprising application testing, system integration testing, user acceptance testing, and production validation testing in an Agile environment.

Senior Manager, General Motors, Roswell, GA
2013 – 2014
Developed test framework (Java, Cucumber and Selenium) to leverage BDD for new application development. Spearheaded automated testing with Cucumber and Selenium within Agile development directive in new IT org. Built and led 17-person test and development staff responsible for automation framework development and supply chain application testing, comprising mainframe, web services, Java, and browser-based applications. Worked to define enterprise-wide Agile transition for GM as it in-sourced a worldwide IT portfolio and built a new IT organization. Coached staff and Scrum teams on how to make the transition from waterfall to Agile. Led / participated in daily stand-ups, retrospectives, grooming sessions, sprint demos, and release and sprint planning meetings.

Senior Manager - Automation, Cox Communications, Atlanta, GA
2008 – 2012
Developed functional, performance and stability / stress test software tools (Java, Perl, UNIX shell scripting). Led team responsible for analysis and planning of all video projects entering the Enterprise QA organization. Led test effort for Cox TV Connect (over-the-top [OTT] video to iPad, iPhone) initial release, and shared in team corporate-wide Technology Vision award. Performed requirements analysis, created work estimates, defined test strategies, created project plans, and managed intelligent process application. Developed test strategies for the top 2011 and 2012 video initiatives. Developed end-to-end test work plans for multi-app, multi-vendor solutions. Implemented, managed, evangelized Jira tool for video department issue tracking.

Senior Consultant, Capgemini, Atlanta, GA
2007 - 2008
Developed requirements, use cases for enterprise level auction management application. Defined functional and load test approach for website stabilization SOW. Created data models, state transition diagrams. Assisted development team in creating system design. Performed acceptance testing.

QA Manager / Senior Business Analyst, AT&T (via ASAP Staffing), Atlanta, GA
2006 - 2007
Led virtual functional test team testing web-based data services ordering platform. Defined test approach, led test plan development, scheduled resources, tracked defects, and provided status to sponsors. Planned and led user acceptance test with external customers. Developed requirements, use cases and data model for bellsouth.com upgrades.

Senior Manager, Accenture, Atlanta, GA
1998 - 2005
Designed automated test tool (VBA/Perl), increasing test case coverage by 1200%. Developed Java-based multiple-app simulation and testing tool. Built and managed diverse, multi-location, 18-person testing and development team for C++/XML API. Led team through successful CMM Level 2 and 3 certifications. Planned, executed, controlled aggressive project schedules for multiple releases in a publicly-monitored, regulated arena. Managed schedules, project artifacts, customer expectations. Trained, mentored test teams on all SDLC test-related activities. Integration-, product-tested XML and EDI pre-order and order processing functions. Architected, rolled-out initial CLEC test bed. Conducted requirements development sessions for e-commerce, wholesale gateways. Led architecture (J2EE/Oracle) and authored proposals for CSOTS upgrade and DARTS reporting system. Created use cases, data diagrams, requirements documents. Coordinated customer business teams and project teams. Served as SME for development, QA, technical support teams. Managed multiple high-risk enterprise projects. Managed Clarity, LENS upgrades.

Senior Project Manager, Brooks Automation (Auto-Soft), Gilbert, AZ
1997 - 1998
Functioned as client liaison for Intel warehouse management application. Led requirements development sessions, creating use cases and data diagrams. Created test strategy, test plans, executed test cases. Managed application implementations and acceptance testing at client sites.

Senior Software Engineer / Integration Lead / Business Analyst, Lucent Technologies, Phoenix, AZ
1987 - 1997
Designed, developed C++ Advanced Intelligent Network (AIN) OSS features. Designed, developed Pascal, i80x86 assembly for Class 5 switch enhancements. Defined, led OSI level 3 integration testing of GTD-5 ISDN. Created, executed test strategies, test approaches, test plans, test cases for call processing, switch maintenance, circuit-switched data features. Conducted requirements planning and development sessions for Class 5 switch enhancements. Created use cases, data diagrams, requirements documents.

Software Engineer, Motorola, Scottsdale, AZ
1984 - 1987
Designed, developed FFT and digital filter for advanced seeker. Designed, developed Pascal, M68x assembly and BASIC software.