1^st lesson free

Zavian

5 (1 review)

Rate $33
Response 1h

5 (1 review)

$33/h

1^st lesson free

Basic computing
Computer networks
Computer Repair
PC

Senior IT Engineer Helping Beginners and Career Switchers Break Into Real IT Roles

Basic computing
Computer networks
Computer Repair
PC

Lesson location

- online

About Zavian

I’m a Senior IT Engineer with hands-on experience supporting users, systems, and businesses in real working environments. I didn’t come into IT through a straight, academic route — I learned by doing the job, solving real problems, and growing through support and engineering roles.

What pushed me to start teaching is seeing how many people want to break into IT but feel stuck with confusing theory, outdated advice, or courses that don’t explain how IT actually works day to day. I’ve been in that position myself, so I focus on making things clear, practical, and relevant to real IT roles.

I teach because I genuinely enjoy helping people build confidence, understand the “why” behind IT, and avoid the common mistakes that slow beginners down. Everything I teach is based on real experience, not just exam content or textbooks.

If your goal is to move into IT support, improve your fundamentals, or make a career switch with proper guidance, I’ll give you honest advice and skills you can actually use on the job.

About the lesson

My lessons focus on IT support, IT fundamentals, and real-world technical skills, making them ideal for beginners and career switchers looking to break into the IT industry. I teach in a practical, step-by-step way that reflects how IT support roles and service desk jobs actually work day to day.

How I teach

I explain IT concepts in plain English, using real examples from IT support environments rather than textbook theory. The focus is on understanding, not memorising — so you can confidently apply what you learn in a real IT job.

A typical lesson

- Each lesson is structured but flexible:
- Short recap of previous IT topics
- Clear explanation of the new subject
- Real-world IT troubleshooting scenarios
- Ongoing questions and discussion
- Practical takeaways to reinforce learning

What we can cover

Lessons are fully tailored to your goals and level. Common topics include:

- IT fundamentals (hardware, software, networking basics)
- IT support and service desk skills
- Troubleshooting techniques used in real IT roles
- Ticket systems, priorities, and user communication
- Career switch guidance into IT support jobs
- CV and interview preparation for IT roles

My teaching style is relaxed, supportive, and realistic. Whether you’re completely new to IT or preparing for your first IT support role, my aim is to help you build confidence, practical skills, and a clear path into the industry.

Recommendations

Recommendations come from relatives, friends and acquaintances of the teacher

J

James

After nearly ten years in retail, I didn’t think my experience would count for much in IT. Zavian completely changed that by showing me how skills I already used every day, dealing with customers, prioritising issues, and working under pressure, directly transfer into IT support roles. He then built the technical knowledge around that foundation, which made everything click. His approach made the career switch feel realistic and achievable rather than a huge leap.
Read more

J
James
After nearly ten years in retail, I didn’t think my experience would count for much in IT. Zavian completely changed that by showing me how skills I already used every day, dealing with customers, prioritising issues, and working under pressure, directly transfer into IT support roles. He then built the technical knowledge around that foundation, which made everything click. His approach made the career switch feel realistic and achievable rather than a huge leap.
View more recommendations

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Pack rates

5h: $167
10h: $334

free lessons

This first lesson offered with Zavian will allow you to get to know each other and clearly specify your needs for your next lessons.

online

$33/h

Senior IT Engineer Helping Beginners and Career Switchers Break Into Real IT Roles

Lesson location

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About Zavian

About the lesson

Recommendations

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free lessons

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